1. 接到点单后，在纸上记录好客人的要求。

Make a clear record about the guest’s need .

2. 输电脑单，同时查清客人能否签单。

Operate the computer to input the order .

A:如果客人能签单，在帐单背面写上客人姓名，并把笔夹在帐单夹内;

If the guest can sign the bill ,write down the guest’s name on the back of the bill, and put your pen in the bill holder.

B:如果客人不能签单，在帐单背面写上“NP”，并叫收银员备好所需的零钱，根据情况给客人找钱。

If the guest can not sign ,write down “NP”on the back of the bill ,and ask cashier to prepare the change .Give the guest change if necessary when the guest pay .

3. 准备托盘或餐车：

Setup the tray or trolly :

A:如果所点的菜只需一个盘子，则用托盘，备好相应大小的盖子。

Use the tray if only ordered one dish ,prepare a suitable cover .

B:超过两个盘子的应使用餐车，冷菜放餐车上面，用盖子盖好;热菜则一定放进保温箱，如盘子尺寸太大不能放进保温箱，则用盖子盖好放桌面。

Use the trolly when more than two dishes,the cold food should be put on the trolly and covered ;and put all the hot food in the warmer ;if the dish of a hot food can not put in the warmer (too big),just put on the trolly and cover it .

C:摆上胡椒盐瓶及收餐卡，配好相应的餐具、牙签和兰花，配面包时一定配上黄油刀。

Setup pepper and salt shakers,prepare the cutlery,toothpick and orchid ,prepaer the butter knife if goes with a bread .

4. 如客人点西式菜品(不包括三文治，汉堡，批萨，亚式菜品)，则准备好面包、黄油、同时准备所需的如番茄酱、芝士粉、小沙律及其他客人需要的东西。

Prepare bread when guests order the western food (Excluding S/W, B/G ,PIZZA，Asian food).and prepare something necessary; ketchup,cheese,small salad ,and anything special needs .

5. 厨房做好菜后，摆放整齐，热菜放进保温箱，对着帐单再核对一下，无误后把餐车推到电梯间等电梯。

When the food is ready ,cover it or put in the warmer .Check again ,and wait for the elevator.