星级典句:

　　第一句: ABC Courier Service?

　　ABC专递服务吗?

　　A: ABC Courier Service?

　　ABC专递服务吗?

　　B: Yes, it is.

　　是的。

　　A: This is Linda calling from The Marketing Company.

　　我是营销公司的琳达。

　　B: Good morning.

　　早上好。

　　第二句: We need to deliver some documents to our Maple street branch.

　　我们需要送些文件到我们的枫叶大街分部。

　　A: What can I do for you?

　　我能为您做些什么?

　　B: We need to deliver some documents to our Maple street branch. Can you come by and pick them up?

　　我们需要送些文件到我们的枫叶大街分部。你们能过来取一趟吗?

　　A: Of course. Could I have your account number, please? And, when do these documents need to arrive?

　　当然。能把您的账号给我吗?这些文件需要什么时候送到?

　　其他表达法:

　　Do you wish to send it by airmail?

　　你希望航空邮寄吗?

　　How long does it take an airmail to reach Beijing from here?

　　一封航空信从这儿寄到北京大约要花多长时间?