其实商务信函对于写作者的基本要求不外乎几点，语法准确、陈述事实、编排合理。在撰写商务信函之时，由于细节颇多，不知道该如何抒发，那么应该如何逻辑清晰地安排信函内容?Shirley Taylor在她的书(《Model Business Letters, Emails & Other Business Document》)中提出了基本的四点方案：　　

　　这个四点方案有助于我们在撰写时保持清晰的头脑，不漏掉重要的信息，同时也可以保证一定的逻辑。在进行BEC考试时，也可以使用这种方法，将要求表达的内容排个顺序，然后不慌不忙地完成~

　　1. Opening or introduction 开头或简述

　　第一段陈述写信的原因，基本明确信件内容。可包括以下内容：告知收到来信/提及一次见面或接触/引出要谈论的事情

　　Examples

　　Thank you for your letter of…

　　It was good to meet you again at last week’s conference.

　　We wish to hold out annual conference at a London hotel in September.

　　2. Central section (details) 主体部分(细节)

　　每部分内容独立成段，细节陈述简单清楚。最终应导向一个符合逻辑、自然而然的结论。

　　3. Conclusion (action or response) 结论(行动或回应)

　　这部分应得出符合逻辑的结论：表明希望收信人采取何种行动/说明鉴于上述情况你将采取什么行动

　　Examples

　　Please let me have full details of the costs involved, together with some sample menus.

　　If payment is not received within seven days, this matter will be placed in the hands of our solicitor.

　　4. Close 结尾

　　通常只需要简单一行字，与信件内容呼应。

　　Examples

　　I look forward to meeting you soon.

　　I look forward to seeing you at next month’s conference.

　　I would appreciate your prompt reply.

　　Please call me if you have any question.

　　然后

　　来看一个实例

　　INSTITUTE OF SECRETARIES

　　Wilson House, West Street, London SW1 2AR

　　Telephone 020 89872432

　　Fax 020 89872556

　　LD/ST(作者/打字员)

　　12 May 201-

　　Miss Ong Lee Fong(信内地址)

　　15 Windsor Road

　　Manchester

　　M2 9GJ

　　Dear Lee Fong(通常考试是从这里开始写)

　　201-SECRETARIES CONFERENCE, 8/9 OCTOBER 201-

　　I have pleasure in inviting you to attend our special conference to be held at the Clifton Hotel, London on Tuesday/Wednsday 8/9 October 201-.(开头，交代了目的，时间地点)

　　This intensive, practical conference for professional secretaries aims to:(细节，举例说明会议的内容，强调会议的益处)

　　♦Increase your managerial and office productivity

　　♦Improve your communicational skills

　　♦Bring you up to date with the latest technology and techniques

　　♦Enable networking with other secretaries

　　The seminar is power-packed with a distinguished panel of professional speakers who will give expert advice on many useful topics. A programme is enclosed giving full details of this seminar, which I know you will not want to miss.

　　If you would like to join us, please complete the enclosed registration form and return it to me before 30 June with your fee of £50 per person.(结论)

　　I look forward to seeing you again at this exciting conference.(结尾)

　　Yours sincerely

　　Louise Dunscombe

　　Louise Dunscombe(Mrs)

　　Conference Organiser

　　Encs(表示有附件)