A lot of people, they don't attend a meeting on time...

有很多人，他们不按时参加会议…

So, the way you dress, the way you present yourself creates a certain perception in the workplace.

因此，在工作场所，你的穿衣风格、你展现自己的方式会形成一种特定的认知。

Number three, if you are at the professional meeting and there are people you don't know,...

第三，如果你在参加一个专业会议并且有些人你不认识…

Another thing I will say, always be prepared.

我将要说的另一件事情为要随时做好准备。

Never expect to wing it. Because you prepare for a meeting,...

永远不要期望即兴发挥。因为你要为会议做准备…

...you get your message to come across. It's also respect for other people's work.

…你偶然得到你的消息。这也是对别人劳动成果的尊重。

When you are at the meeting listen to others, what they're sharing,...

当你在参加会议时要学会倾听他人，倾听他们所分享的…

When you express yourself at a professional meeting, be concise and to the point.

当你在专业会议上表达自己的观点时要简明扼要。

If you're disagreed by someone, be open-minded,...

如果有人不同意你的观点，要心胸开阔…

When you're not clear about certain things,...

当你不清楚某些事情时…

Make sure you understand everything correctly.

Whenever you leave a professional meeting,...

What comes out of this meeting has been followed up.

And the very last point after the meeting,...

...send out a summary including the action plan if there's no minutes that's been recorded.

My name is Helen Peng.

I'm the manager of learning and development with Pratt-Whitney Canada right now.

And I've been with Toastmasters for three years.

Number one I would say, be on time.

...and then that's going to jeopardize your credibility whether you're reliable or not.

Number two, dress properly.

If you're at a business setting, you probably have potential clients so dress in business suits.

We always say, "There's no reality, there's always perception."

...be proactive and introduce yourself.

You probably will make a potential friend and then it will be very easy to do business later.

Number five, listen attentively.

...what their perspectives are, not just think about what you have to say.

Make sure your message has come across properly; don't drag too long.

...don't be defensive. Listen to the point if there's any merit in the truth.

And if there is, accept it willingly.

...ask; ask questions, summarize or rephrase what you have heard.

...always come to an agreed action plan because you have to make sure what's next.

Those are the ten points I think that would be helpful for a professional setting.