Through it is 50% of everyday communication, listening, it seems, is the least taught. Listening is more than just hearing: it requires understanding. In an educational setting, listening effectively is critical. Effective listening results in doing the right assignment, doing the assignment correctly, and taking notes effectively. Doing these activities well results in learning and, most of the time, good grades. In a professional setting, listening is also critical. When you receive an oral message, your response must be correct. If you fail to listen to customers or clients, you may lose their business, and your job! Ina personal setting, listening effectively deepens your relationships. When we listen to someone, we say “You are important” without ever speaking a word. When we fail to listen, not only do we not receive the message, but we send the message that we are just plain dumb.

　　1.B 2.D 3.A 4.B 5.D