[00:00.00]I was inquiring about a bill that I never got. 我来问一下为什么我的账单还没有寄到。 [00:03.73]Which credit card was the bill for? 哪个信用卡? [00:05.66]The bill was for my Master Card. 万事达信用卡。 [00:07.78]That bill should have been mailed about two weeks ago. 两周之前就应该寄到了。 [00:09.89]It never came in the mail. 邮箱里没有。 [00:12.26]My computer shows that it has already been mailed. 我的电脑里显示已经送达了。 [00:14.75]I have not gotten my bill, so what should I do about that? 但是没有到我手上啊，我该怎么办? [00:18.42]You should try contacting your post office. 你应该跟当地的邮局联系。 [00:20.78]If it is the post office's fault, may I have an extension on my bill? 如果是邮局的责任，我能延期支付吗? [00:24.51]You'll have to prove it was their error; then you can get an extension. 那么你需要证明那是他们的过错，这样才可以延期。 [00:28.31]Thank you for all your help. 谢谢你的帮助。 [00:30.18]You are very welcome. Have a good day. ?不客气，祝你过得愉快。

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