在上一份工作中， 你有哪些成就?

　　问题分析： 一个颠扑不破的面试哲学是： 在上一份工作中有成就的，才有可能在新工作中有成就。在回答这个问题的时候， 一般要遵守一个原则： 用事实与数字说话。

　　回答示范1： I was named “Employee of the Year,” for the highest level of accuracy of all 18 bank tellers last year.

　　回答示范2： I increased sales approximately 100% in three years. Last year I personally sold 1.5 million Yuan worth of services and was ranked number 2 in the entire company among 14 sales reps.

　　回答示范3： I suggested to my boss that we should create a new type of customer satisfaction survey. This suggestion was applied later and effectively reduced customer complaints.

　　2.What were some of the disappointments in your last job?

　　在上一份工作中， 你比较失望的地方或者失败是什么?

　　问题分析： 这个问题相当棘手。太真实可能会吓坏面试官， 太虚伪又没法令人相信。比较好的应对方式是， 给对方列举一些非致命的失败， 同时， 这些失败是由于自己所订立的目标比较高。

　　回答示范： I failed to achieve the sales target last year, I sold a million and a half but the target was two million. Our Beijing headquarters is having some problems and can’t provide effective pre-sales support for us. Failing to reach the target is a big disappointment for me.

　　点评： 一个很好的回答， 体现出了一个销售人员对完成任务的强烈的渴望， 同时也顺便带出了自己完不成任务的客观理由。

　　3.How would you evaluate the progress you made in your last job?

　　你如何来评价自己在上一份工作中的表现?

　　问题分析： 对于在上一份工作中表现平平的申请人， 这个问题简直如芒刺在背， 痛苦啊。但是， 哪怕面壁三天、 掘地三尺也要想出一两个你在上一份工作中的亮点， 否则， 只能在面试时芒刺在背了。

　　回答示范1： I am very proud of the progress I made in my last job. I joined the company as a new hand, but after only a year and a half, I was promoted to team leader. I could achieve such a rapid progress partly because my last job was in a small firm. If I can make the same progress in a large company like GE, I would be prouder.

　　回答示范2： Well, I would give myself 70% if 100 means full satisfaction. I had some achievements in my last job. For example, I got 80-89% in the annual evaluation last year, which was 60%. The promotion program I organized on Wangfujing Road was highly successful and my client was very pleased. However, the results of several other programs were not quite satisfactory due to some reasons I couldn’t control. Actually that’s why I want to quit.