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公司主管Andy又请专门研究肢体语言的Monica给公司销售员 Sara和James培训。Andy说：

Andy: This morning we once again have business consultant Monica Wolf with us. Monica is going to speak to us today about body language and how it affects business relationships.

Monica: Hello again everyone! So....did you experiment with some of the pointers I gave you last time?

Sara: I did. I found that making a conscious effort to look people in the eye has been very useful. I think people find me more trustworthy now.

M: That's great!

Monica 问大家有没有尝试着把上次她教的东西用到实践中去。她用到的一个名词 pointer 意思是指点，建议。Sara说，她发现，讲话时有意识地看着对方的眼睛真的很有帮助，别人会觉得她更可靠，让人信得过，trustworthy. 上面那段话里另一个语言点是，to make a conscious effort to do something 意思是有意识地去做某事。James说，

J: I've been working on my posture. I find when I stand up straight with my shoulders back, I actually feel more confident going into a business negotiation.

V: Wonderful! I'm so glad you applied the principles I shared with you. Today let's talk a little bit about attitude. What's the first thing you notice about a character like James Bond?

J: He's very cool and composed.

S: Yeah, he doesn't ever seem to get too worked up over anything.

James 说，他也在有意识地改进自己的站姿和仪表，而且他发现，挺胸抬头，真地会给自己平添一份自信。Monica听说大家把上次讲到的理论付诸实践，很高兴，说今天就来谈谈工作时的态度 attitude, 她问大家英国特工007 James Bond有什么特点。James和Sara都说，007很酷，很镇定， composed, 处变不惊。这里用到的一个短语 worked up 是形容词，意思是兴奋，激动。Monica 说：

M: That's right! The reason he's so cool is because he's in charge of the situation and he knows it. People who are in charge don't get overly excited. So, what I recommend is that you try to appear to be in control by maintaining composure. If you find yourself in a very stressful business negotiation try to limit your body gestures and control the tone of your voice.

S: So even if I don't feel confident, I should try to fake it?

M: Yes. You'll be surprised that even if you're faking, you'll start to feel more in control. Try to reveal as few of your emotions as possible.

A: But of course you still have to appear friendly.

M: Absolutely. But like a poker player, you don't want to show your cards.

Monica 说，James Bond 007 之所以老是那么淡定，是因为他知道，情况都在自己的掌握之中，所以建议大家一定要保持情绪的稳定，参加十分棘手的谈判时，要 limit your body gestures and control the tone of your voice 尽量减少肢体动作，控制自己的音调，越少暴露自己的情绪越好，就好象是在打扑克牌，不能让别人知道你手里的牌。