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Good morning, Madam. Can I help you?

Yes, I've come to inquire about a $6000 remittance from California. Has it arrived?

May I have your name, please?

My name is Jenny Clinton.

I see. Wait for a moment please. I'm sorry Mrs. Clinton. But the remittance does not appear to have arrived yet.

Really? It should have arrived. It was sent a week ago.

If the money send by cable, it would take about one or two days. But if it was sent by air mail, it would take at least one week.

Well, then I'll come again the day after tomorrow.

Oh, would you like us to phone you when the money arrives?

That would be very kind of you.

Could you please tell me your phone number, so we'll give you a ring as soon as the remittance has arrived.

My phone number is 328-6765 extention 105.

Thank you. We'll inform you in time. Good-bye.

Good-bye.